#Bofa dispute transaction free#

If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. We assist individuals with consumer-related issues we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. In the case of a disputed charge, merchants may see a Bank of America dispute debit charge. Bank of America recommends that customers call the merchant first, before disputing a transaction, but this may not always happen. This scares me as the only reason I'm getting a BOA card in the first place is to avoid the struggle of a false charge I've had to fight for with Discover. It sounds like a lot of people are experiencing this with BOA too.

#Bofa dispute transaction free#

Bank of America has yet to file a response in court.ħOYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. Disputed transactions may go through the Bank of America claims department, where customers can dispute a charge. Reading in the recent post of someone trying to dispute a charge with BOA, they were really unhelpful. It asks for relief for B of A customers who were defrauded through Zelle or other payment apps, without being refunded. The class action names only Bank of America as a defendant - not Zelle or Venmo. However, after 7 On Your Side pointed out they were tricked into sending the money, B of A reversed itself and reimbursed each of the customers we brought to their attention. RELATED: California woman loses over $18K through 'Zelle' after scammers text, call her pretending to be bankīut the suit says that warning is missing from marketing materials.īofA initially denied claims of those who were defrauded by those bank imposters over the past two years. All were shocked to find out that Bank of America offers no fraud protections for Zelle transactions. Which makes it the perfect tool for scammers.ħ On Your Side has interviewed many Bank of America customers who were tricked into sending money to bank imposters using Zelle. It's simple to use and money is gone fast. Hundreds of banks automatically add Zelle to their online and mobile banking apps. Zelle is the most widely-used peer-to-peer payment app in the country. Now, a class-action lawsuit claims Bank of America has failed to warn customers about the risks of sending money through Zelle. The transfers are so fast, that they can't be traced or reversed. Fraudsters use a variety of schemes to trick victims into sending them money. 7 On Your Side has reported about the many scams that drain their victims' bank accounts using Zelle, the popular quick-payment app owned by major banks. A class-action lawsuit claims Bank of America has failed to warn customers about the risks of sending money through Zelle.